I’m a landlord taking tenancy deposits

We’re here to help you find your way around deposit protection

As the home of deposit protection, we’ve got it covered

If you’re a landlord who’s taken a security deposit for a new tenancy, you must protect it with a government-approved deposit protection scheme like ours within 30 days of receiving it.

We’re authorised to protect deposits for tenancies in England and Wales and offer a choice of two types of protection - Custodial protection, a free service where we hold the deposit for the duration of the tenancy, and Insured protection, where you hold the deposit and pay us a fee to protect it.

As the biggest provider of deposit protection in the UK, we’ve been helping landlords for over 10 years, so you can rely on us for all your deposit protection needs.

Find out more about our customer service vision, and what our satisfied customers say

 We've protected over 6,600,000 deposits We're repaid over £3,800,000,000 of deposits

 

What would you like to know more about?

1

Starting a tenancy

Find out everything you need to know about protecting a deposit with us.

I'm starting a tenancy

2

The repayment process

Check-outs, repayments and deductions. Take the stress out of ending a tenancy.

My tenants are moving out

3

I'd like to know more about disputes

Everything you need to know, from our free Dispute Resolution Service, to advice from our experienced experts.

I'd like to know more about disputes

4

Letting guidance

Resources, guidance, and the latest industry news.

I'd like some letting guidance