Want to simplify your deposit management? We're #1 for deposit protection.
With thousands of five-star reviews on Trustpilot, we're the top-rated provider of deposit protection and protect more deposits in England and Wales than any other scheme. Whether you own one property or several, are a new landlord or have years of experience, we'll make deposit protection simple for you.
Service made simple
- Registering and protecting deposits is easy with our online service.
- As soon as you pay your deposit online and the funds clear, it's protected.
- Our prescribed information templates help ensure you meet your legal obligations as landlord.
- We take care of repayments for deposits held within our Custodial scheme for you.
- Our dispute resolution and adjudication services make settling conflicts as smooth and simple as possible.
Keeping your costs low
- Most landlords choose our free custodial deposit protection where we retain, protect, and repay your tenant's deposit for you.
- We also offer affordable insured deposit protection (you retain the deposit, and for a small fee, we protect it for the duration of the tenancy).
Great service when you need it
- We're Trustpilot's top rated deposit protection scheme.
- We're Rated Excellent, with over 6,000 reviews from satisfied clients like these:
Blackburn
The person on the phone was both helpful and able to deal with each query in a pleasant and professional manner.
Shubhpreet
Fabulous customer service, professional and knowledgeable. Answered call on first bell. Thank you for handling my query with great and helpful service.
Samantha
Excellent customer service, knowledgeable representatives, fast responses. Top notch!
Customer
The DPS always provide convenient and smooth services. Highly recommended. Thank you all.
Stephen
Ease of use in comparison to a competitor. Straight Forward. We like straight forward 😊
Chris
Brilliant system and great support service over the phone, thank you.
Where to go to stay in the know
The landlord's checklist, to start you off
A library of articles, videos, and other tools available through our online Learning Centre to keep your tenancies and deposits on track
Free training and resources
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Webinars
Training includes an introduction to deposit protection, how to use our site, how to achieve positive dispute outcomes and more.
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Be the adjudicator case studies
Our popular series of interactive dispute case studies lets you be the adjudicator to see if can identify the correct adjudication decision.
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Letting you know videos
This series of short videos provides useful tips on how to simplify your deposit protection administration.
Put our experience to work for you
- We're government authorised.
- We treat the deposits we hold as “Client Money” which protects and ring fences funds to keep them safe.
- We're committed to secure deposit protection, and continually review and enhance our systems and security protocols.