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We're carrying out some essential site maintenance on 23rd November at 12:00 until Sunday 24th November 17:00. This may intermittently affect the availability of our online service during this time. We're sorry for any inconvenience this may cause. You can check for our most recent updates on our X account: @the_DPS

www.depositprotection.com

  • Agents & Landlords

    • Why Choose The DPS
      • Deposit protection for letting agents
      • Deposit protection for landlords
    • Starting a tenancy
      • Custodial vs Insured Deposit Protection
      • How to protect a deposit
      • Prescribed Information and other obligations
      • Get your tenancy off to a great start
    • During a tenancy
      • Tenant transfer
      • Paying interest on deposits
      • Property inspections
    • Repayments
      • The repayment process
      • Check-outs
      • The Statutory Declaration process
    • Disputes
      • Overview and timeline
      • What makes good evidence
      • Gathering evidence
      • What evidence should I submit?
      • Uploading your evidence
      • Adjudication
    • Resources
      • Glossary
      • Be the adjudicator
      • Letting you know
      • Avoiding fraud
      • The DPS Rent Index
      • News and insights
      • Learning centre
      • Contact us

  • Tenants

    • Starting a tenancy
      • What is deposit protection?
      • Activating your tenant account
      • My deposit is protected, what's next?
      • Getting your tenancy off to a great start
    • During a tenancy
      • Is my deposit protected?
      • How to have a great tenancy and retain your deposit
      • Paying interest on deposits
      • The tenant transfer process
    • Repayments
      • The repayment process
      • Moving out of your property
      • Starting deposit repayment
      • The Statutory Declaration process
    • Disputes
      • Overview and timeline
      • What makes good evidence
      • Gathering evidence
      • What evidence should I submit?
      • Uploading your evidence
      • Adjudication
    • Resources
      • Glossary
      • Be the adjudicator
      • Avoiding fraud
      • News and insights
      • Learning centre
      • Contact us

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Tenant resources

  • What is the dispute resolution process?

    Read more

  • The Statutory Declaration process

    Read more

  • Where's my deposit?

    Read more

  • Students, beware the fridge monster!

    Watch video

  • Choosing the right tenancy for you

    Read more

  • How to spot a fraudster

    Read More

  • Managing your finances

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  • About Us
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    • Corporate responsibility
  • Contact Us
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    • The CLS and DPS Charity Fund
  • Legal
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    • Insured terms and conditions
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