I'm about to start a tenancy

We'll help your tenancy get off to the right start and keep your deposit safe

As the home of deposit protection we've got it covered

If you’re a tenant who’s about to move into a new property, you'll most likely have paid your landlord or letting agent a tenancy deposit. If so, they'll need to protect it in a government authorised scheme like ours. If your landlord or letting agent has protected your deposit with us, you can rely on us to protect it throughout your tenancy.

 

Why you can trust us to look after your deposit

Find out more about our experience, and how our customers are at the forefront of everything we do here.

 

 

What do you want to know?

1

What is deposit protection?

Learn why your landlord or letting agent has to protect your deposit, and the different types of deposit protection they can choose.

What is deposit protection?

2

My landlord or letting agent has protected my deposit with you

Find out what happens when your landlord protects your deposit with us.

What happens next?

3

How do I give myself the best chance of getting my deposit back?

Looking after your deposit starts as soon you move into the property. There are lots of things you can do to increase your chances of getting it back when your tenancy ends.

How to keep your tenancy deposit