My tenants are moving out

How to start the end of tenancy process

Our repayment process is easy to use

At the end of a tenancy, you may want to return the full deposit to your tenants, or keep some of it to cover things like damage to the property or unpaid rent. Either way, our simple processes make it easy for you. Whether you’ve protected the deposit in our Custodial or Insured scheme, when you reach the end of a tenancy we’ll be there to guide you through every step.

 

 

 

 

Ending a tenancy

1

My tenants are moving out

What to do when your tenants first notify you that they're moving.

My tenants are moving out

2

I need to start deposit repayment

Get the ball rolling to begin the repayment process.

Starting deposit repayment

3

I want to know how to complete the repayment process

How the repayment process ends.

Completing the repayment process

4

I'm having a problem completing the repayment process

If there’s a stumbling block to completing the repayment process, we’re here to help you through it.

Help completing the repayment process